I've lost my CPR card, how do I request a new one?
If you’ve lost your CPR certification card, the first step is to check your email inbox and spam folder. Your eCard is often sent by email after you complete your course, so searching for terms like “eCard,” “CPR card,” or the training organization name may help you find it.
If you still can’t locate your card, please fill out our eCard Request Form and we’ll help you request a replacement.
How long is my certification good for?
CPR, AED, and First Aid certifications are good for 2 years, while Bloodborne Pathogen certification is good for 1 year.
I can't make it to the skills test date I signed up for. What should I do?
Reach out to our team by calling us at 260-305-1027 or emailing info@summitcpr.com to reschedule for the next available date.
What if I need immediate certification?
Contact us to arrange a 1-on-1 session with an instructor at a time and date that works for you. This is an additional fee of $75.
What do I do after I complete the online course?
Print off the page stating that you passed and bring it with you to your skills test.
What if I have a problem with the online course?
Emergency Care and Safety Institute (ESCI) certification Tech Support:
Contact us at http://www.jblearning.com/techsupport/ or call 1-800-832-0034
American Heart Association (AHA) certification Tech Support:
If you need assistance with your account, log-in user name or password, navigation or other technical support, please contact help@onlineaha.org or call 1-888-242-8883 9-5PM EST M-F.
What organizations provide the certifications?
Emergency Care and Safety Institute (ESCI) certification:
Emergency Care and Safety Institute (ESCI) is an internationally renowned organization that provides training and certifications that meet job-related requirements as defined by regulatory authorities such as OSHA, The Joint Commission, and state offices of EMS, Education, Transportation, and Health. You can visit www.ECSInstitute.org to learn more!
American Heart Association (AHA) certification:
The American Heart Association publishes a standard for providing basic and advanced life support, including standards for the proper performance of cardiopulmonary resuscitation (CPR). The AHA offers the most widely accepted certification for basic life support (BLS). The AHA is now also a provider of training for first aid, in addition to CPR. The AHA also operates an affiliated organization, the American Stroke Association, which focuses on care, research, and prevention of strokes.
More questions?
